bryiarrose: (small stars)
[personal profile] bryiarrose
i hate charter. hate hate hate.
we've had blocks of at least 4 hours both yesterday and today where our cable-internet connection has just blown goats. big huge smelly goats.
and so i finally called up to ask why. and they tell me that it's because our cable modem keeps 'falling off.' which is apparently a problem they need to send someone out to fix. but. since saloni (the housemate that moved to ny in January) is the one who's name is on the account, they can't send someone out to fix it. we have to change the name on the account. they only way to do that is to bring our bill and identification to the local office-- the closest of which is in fucking rosemount. i could scream. but i asked to speak to the supervisor who i then bitched at until she said she'd send someone out just this once as long as i promised to get the account switched as soon as possible. so. hopefully someone will come and fix our crappy unreliable connection tomorrow. *sigh* it wouldn't bother me so much, except they're the only company that offers high speed internet in northfield. so we don't really have a choice about who we go through. that and the fact that at least two or three of their employees had told me (on this and previous occasions) that since we're moving out in June anyhow, there's no real reason to switch the name on the account. grr. all right. i'm done. for the moment. but if i'm missing, y'all know why.
sometimes, i really hate technology.

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